Privacy Policy

UMaaS by Hydrus Works, LLC · Last updated June 24, 2026

This policy describes the information collected when you use the UMaaS website and services ("the Service"), operated by Hydrus Works, LLC. Access to the Service is restricted to authenticated, authorized users. This policy applies to anyone with an account.

Information We Collect

In addition to the account details you provide at registration (username, email address, and password), the Service records the following usage activity:

Page views — the pages and resources you access, along with associated timestamps.
File downloads — records of files you download.
Issue comments — the content, author, and timestamp of comments you post.

The Service also retains standard server logs (including IP address and browser user-agent) as a necessary part of operating the platform securely.

How We Use This Information

Collected information is used solely to:

Operate, maintain, and secure the Service.
Attribute contributions and activity to the correct account.
Diagnose technical issues and prevent abuse.
Understand aggregate usage to improve the Service.

Access and Visibility

The Service is not publicly accessible. All access requires authentication, and content is restricted to authorized users within the same organization. Your activity and contributions are visible only to other authenticated users in your organization; they are not exposed to the public or to users from other client organizations.

Data Separation

Data is segregated by client organization. Information associated with one client is not shared with, or made visible to, any other client. Access is limited to authorized users within the relevant organization and to Hydrus Works personnel as needed to operate and support the Service.

Data Sharing

We do not sell your information, and we do not share data between client organizations. We do not disclose your information to third parties except where required to operate the Service (for example, infrastructure providers), to comply with applicable law, or to protect the rights, property, or safety of Hydrus Works, our users, or others.

Data Retention

Usage records and server logs are retained for as long as your account remains active or as needed to operate the Service. You may request deletion of your account by contacting us; certain records may be retained where required for legal, security, or operational reasons.

Your Choices

You may access and update your account information through your profile settings. To request account deletion or ask questions about the data associated with your account, contact us using the details below.

Security

We take reasonable measures to protect information collected through the Service. No method of transmission or storage is fully secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this policy from time to time. Material changes will be reflected by the "Last updated" date above. Continued use of the Service after changes take effect constitutes acceptance of the revised policy.

Contact

Questions about this policy may be directed to Hydrus Works, LLC at privacy@hydrusworks.com.